Scroll down for COVID-19 updates
We’re a bike shop, a family and
a community of riders, helping folks in
La Crosse explore their passion for cycling.
Biking is more than transportation or exercise, it’s a lifestyle. With group rides and abundant trails in the La Crosse area there is no lack of entertainment or miles to conquer. Whether you need help with where to ride or are in need of a bike to pedal, we’re here to help.
All new bikes purchased at Smith’s include free annual Winter Tune-ups, for life.
COVID-19
Immediate Maintenance for Essential Workers
If you work at an essential business, use your bike for commuting, and need a repair, please contact us and we’ll get you in immediately. We are thankful to all of the essential workers out there and we are committed to keeping you rolling.
COVID-19
Bike Shops are Essential Businesses
The Governor declared that bike shops are essential businesses, so we will be staying open. We are continuing to respond appropriately with CDC guidelines and recommendations. We will only allow 10 people in the shop at all times (and yes we are enforcing that everyone who enters use the hand sanitizer next to the door). We are also continuing to provide free delivery and pick-up. Our hours have not changed yet.
COVID-19
Curbside Service and Free Pick-up and Delivery
We are offering curbside pickup as well as free pick-up and delivery. If you would like to stop by to pick up your bike or call in an order, one of our employees will get it ready and meet you outside. For our free pick-up and delivery, you may contact us and we will send someone to your home or work. If you have a bicycle in for repair, you may contact us to make arrangements for free delivery. We will do our best to accommodate your schedule. Please understand that if we have a full schedule of deliveries, delivery times may vary.
*Free delivery subject to change as CDC recommendations change.
COVID-19
Ten Person Limit
Per CDC guidelines, we are only allowing 10 people in the shop at a time, which includes employees. We will have a pedestal right inside the door that will let you know how many people are currently in the shop. If there are 10 people in the shop, we will let you in when someone leaves.
Also, everyone will be required to use hand sanitizer upon entering.
Thank you for your understanding.
COVID-19
Cleaning and Disinfecting
Our employees continue to clean and disinfect all shared surfaces hourly, including doors, handles, bikes, phones, keyboards, credit card terminals, etc. Employees are also washing their hands upon entering work and at regular intervals throughout the day, including after each bike repair and after handling cash.
Please use caution when entering the shop as we are mopping the floor several times a day and the sealed concrete can be slippery. Caution signs are being placed as a reminder.
Our infant/toddler play area is still removed and will not be available until further guidance is given. We cleaned all surfaces before storing it and will be re-cleaning everything when we put it back out.